Shipping policy

$14.99 Flat-Rate Fast Shipping (Continental U.S.)

We proudly offer $14.99 Flat-Rate Fast Shipping on eligible orders within the continental United States.

Flat-rate orders are typically shipped via USPS Priority Mail or UPS Ground, depending on the package size, destination, and operational needs.

Additional Shipping Options

In addition to our flat-rate shipping option, customers may also choose from other available USPS or UPS shipping services at checkout, including expedited delivery options when available.

Shipping rates for these services are calculated at checkout based on package weight, dimensions, destination, and carrier pricing.

At this time, we do not offer international shipping.

Order Processing

Products usually ship within 48 hours of order placement, including weekends and most holidays.

While most orders ship quickly, processing times may occasionally be extended during peak seasons, severe weather events, or unforeseen operational delays.

Estimated Delivery Times

Transit times vary depending on the shipping method selected and destination.

Typical estimates:

• Flat-Rate Fast Shipping: 2–5 business days
• Expedited Options: 1–3 business days
• Overnight Options: Next business day (where available)

Delivery estimates are provided by the carrier and are not guaranteed unless specifically stated by the carrier.

Tracking Information

Once your order ships, tracking information will be sent via email.

Shipping Delays

Carrier delays due to weather, holidays, high shipping volume, or operational disruptions may occasionally occur. While these delays are outside our control, we will assist whenever possible.

Address Accuracy

Please verify your shipping address before placing your order. We are not responsible for delays, losses, or returned packages caused by incorrect or incomplete addresses provided at checkout.

If a package is returned due to an address issue, additional shipping charges may apply for reshipment.

Lost or Stolen Packages

Once a package is marked as delivered by the carrier, responsibility transfers to the customer. If your package is missing after delivery, please contact the carrier directly.

We are happy to assist when possible with tracking or claim guidance.

Questions

If you have any shipping-related questions, please contact us at support@troopsmilitary.com.